Glamour Your
Returns & Exchanges
Our Return-as-Stock Policy
Because most of our pieces are made to order, we operate a
return-as-stock
model rather than a traditional refund system:
Contact us within 14 days of delivery to initiate a return
The item must be unworn, in original condition, with all packaging
Once we receive and inspect the item, we'll list it in our
collection
When the item sells to another customer, we'll issue your refund (minus a restocking fee)
If the item doesn't sell within 60 days, it will be returned to you
Available Now Items
Items purchased from our
collection are returned or exchanged items that ship immediately. These are subject to the same return policy above.
Shipping Damages
If your item arrives damaged, please contact us within 48 hours with photos. We'll arrange a replacement or full refund.
Contact Us
Email: jewellery@glamouryour.com.au